Return Policy

At Beauty Glow & Chic, we want customers to feel confident when shopping with us. Please review our return policy before placing an order.

Return Eligibility

Return eligibility depends on the type of product, product condition, and the reason for the return.

To request a return, customers must contact us within 7 days of receiving the order. Items must be unused, unopened, and in the same condition as received. Items must also be returned with original packaging when applicable.

Non-Returnable Items

For health, hygiene, and safety reasons, the following items may not be eligible for return once opened or used:

Skincare products
Makeup products
Fragrance products
Personal care products
Bath and body products
Items without original packaging
Used or opened items
Final sale items
Liquidation sale items
Liquidation Sale Items

All liquidation sales are final, no refunds or replacements.

Liquidation items may include products with damaged packaging, unboxed items, sealed customer returns, or other condition notes. The condition of each liquidation item will be clearly stated in the product description before purchase.

Damaged or Incorrect Items

If you receive an incorrect item or an item that arrives damaged, please contact us as soon as possible after delivery. Please include your order number and clear photos of the item and packaging so we can review the issue.

Refunds

If a return is approved, the refund will be processed according to the original payment method when possible. Shipping fees may not be refundable unless the issue was caused by an error on our side.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to an incorrect or damaged item sent by Beauty Glow & Chic.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.

If you have questions about returns or refunds, please contact us through our website contact form or at [your email address].